Vivid Technologies

Vivid transforms traditional audio-only IVR, (that annoying robot voice you hear every time you call "customer service"). They have created an interactive visual experience, where all the relevant information is displayed in an intuitive way, rather than the painstaking audio IVR. Vivid presents the information in a clutter-free, simplified and more consumable manner, on your smartphones and tablets, which in turn leads to a significant reduction in traffic and dramatic efficiency gains. It also simultaneously increases the ease and effectiveness of communication between individuals and businesses' customer support department, while also cutting costs. Vivid was founded in October 2013 and is headquartered in England, United Kingdom.