Zion Tech Group

Zion Tech (ZTG) has been providing IT support services in Latin America for several manufacturers from the United States and Europe for many years. Our team has 21 years of experience in service delivery for the Latin American territory, taking care of importations, stocking, logistics, and services. Zion has international recognition and trust for services performed at geographically dispersed customers in all countries in the Latin American area, with extensive network delivery centers to provide seamless service to customers. Our experience in achieving excellence has allowed a high growth for ZTG. The On-field Technical Team counts more than 100 field engineers allocated in customer service and providing 7x24x365 multi-vendor support services for tape libraries, storage, servers, networks, and other IT devices. The Coverage Capability range supports all countries in Latin America with parts sourcing and service delivery, meeting 24x7x2 Service Level Agreements (SLAs). The Logistics Team is responsible for maintaining main warehouses plus local warehouses to meet tight deadlines; our employees are experienced in importing, packing, shipping, tracking, and delivering required parts to all members of the Technical Team which, has been honored as highly qualified, certified, and for taking the initiative in achieving excellence in both innovation and service to our customers.