> ## Documentation Index
> Fetch the complete documentation index at: https://getkoala.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Intercom

> Identify users from Intercom messenger.

## Overview

[Intercom](https://intercom.com?ref=koala) is a customer messaging platform that helps you communicate with customers through chat, email, and more.

## Automatic Setup

1. [Install the Koala snippet](/docs/get-started/quick-start) on your site where Intercom is installed.
2. Koala will automatically detect and identify visitors interacting with your Intercom messenger.

## Turning off autotracking for Intercom

If you don't want all Intercom identity captured, or need to control when it's turned on, you can disable autotracking for Intercom in the [Koala settings](https://app.getkoala.com/goto/settings/install).


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