3rm 3rm

Assists UK and global brands to drive financial value and brand growth from existing and new customer relationships. www.3RM.co.uk 3RM unlocks latent customer value for global brand clients through ...digital transformation and a proven, proprietary approach to CX. Ideally making a difference to both customer's lives and to market capitalization. Customer Value Acceleration (CVA) is made possible using 3RM's proprietary approach, including proven framework 'R-CVAT'. Rapid Customer Value Assessment Tool audits your customer experience, taking account of existing organisational assets and customer assets, senior stakeholders, existing product/service and communications, pain points, customer experience across key segments. Driven by data, insight and asking the right questions, it delivers intense, prioritised plans to rapidly accelerate customer value growth. CVA is guaranteed to build customer value for any major company or global brand and in some cases it has moved the needle on profit and market capitalization. 3RM applies principles from CX, digital transformation and comms planning to integrate change across the organisation to deliver product, communications and customer experience changes that drive individual brand experiences. Remember - You, your brand, marketing and digital team and your organisation haven't actively created a single £1, $1 or €1 of customer value today if you haven't done something to positively affect customer experience (journeys, touchpoints, communication, personlisation, brand perception, brand experience). For more information contact: Simon Green via LinkedIn