4-Roads

4 Roads offer a range of tailored support packages, at every stage of your project, with: Technical support desk helpline - direct support from an in-house team of highly skilled and knowledgeable technical support staff to handle day to day technical questions and queries Technical documentation - including manuals, release notes and end user feature guides Testing - the in-house QA team can provide test documentation and automation scripts Hosting and info-structure management - partnered with industry-leading managed hosting providers, 4 Roads help customers navigate the complexities of current and emerging social technology infrastructure. Services include: DevOps (change management, compliance, deployments, support) Managed services (hosting, cloud, storage, security) Content management (creation, workflow, maintenance) Deployment - advocates of automated solution deployment, 4 Roads both design and implement a continuous deployment process that reduces typical friction and risk associated with enterprise application deployment. Automated process offers a number of benefits: Faster, more reliable rollouts, saving valuable time and resources Empowering developers to deploy directly to internal environments, removing burdens on release engineers and accelerating the deployment cycle Greater visibility into the current state of deployments, increasing confidence in production releases 4 Roads appreciate that your online community and website are business-critical - subsequently, the business strives to respond quickly to all customer issues. The internal support teams work hard to continually improve support activities and management of your technical support needs, provide an open dialogue with all customers and improve best practice. Please contact us to find out more about the tailored support services 4 Roads offer.