Air Bagan

We thank all passengers who have always supported Air Bagan throughout the eight years of our airline's operation. Additionally, I'd like to thank all employees of Air Bagan, Management and staff at Htoo Group of Companies, Travel Agencies, Local Authorities and Residents who wholeheartedly assisted and extended their support to Air Bagan with goodwill on handling the Crisis Management during the unfortunate mishap which took place on Christmas Day of 2012 at Heho. Air Bagan started adopting the Safety Management System (SMS) recommended by ICAO as early as 2006. This recommended SMS was declared MANDATORY for all Myanmar AOC holders by Myanmar Department of Civil Aviation on 01/07/2010. Adopting and practising SMS will not stop mistakes. However, it will recognize that human error is inevitable and attempts to put defenses in place for these inevitable errors before they occur. Where the SMS does not prevent an incident or accident, the SMS will capture the lessons learnt from that event and improve itself. Air Bagan will further enhance the safety standards through training standard and better training programmes. In conjunction with adopting safety enhancement capability, Air Bagan, since March 2012 had started using e-ticketing system and it is the first domestic airline in Myanmar to use Computerised Reservation System. Furthermore, we are currently in the process of opening up Distribution Channels enabling Online Bookings via internet with Global Distribution System and Amadeus System for Air Bagan's domestic route network. We expect to introduce this service shortly. Besides offering unrivalled air transport services to our passengers, Air Bagan also provide social services in the form of charities and donations during natural disasters, to orphanages, and other social and health care requirements in conjunction with Htoo Foundation. I would again like to express my sincere thanks on behalf of Air Bagan to all our passengers and travel agents who always have maintained their support over our 8 years of operation and still continuing.