AlfaDocs

AlfaDocs is an entirely completely cloud based practice management system (PMS). Through automated workflows, AlfaDocs' SaaS platform increases the efficiency of practice procedures, saves time, reduces costs and increases patient satisfaction at the same time. The calendar function automates appointment booking and reduces outages by up to 70 percent. Innovative patient-relationship management (PRM) controls targeted communication across all channels, thus increasing the frequency of appointments per patient and creating a completely new patient experience. Since 2016, AlfaDocs has been very successfully established in the Italian market. Today, around 1,500 users in dental practices work with the software on a daily basis. The company manages more than half a million patient files on high-security servers. The number of appointments made with online reminders so far amounts to ca. nine million. AlfaDocs works with one of Europe's most modern data centers. It is ISO 27001 and ISO 20000-1 certified and also fully GDPR-compliant.