Allen Mello Dodge

Total commitment to customer satisfaction isn't merely a slogan and they aren't trendy buzzwords at Allen Mello Dodge. The phrase is at the center of Allen Mello Dodge's well-practiced, customer-focused philosophy. For over 27 years, Allen Mello Dodge has been doing whatever it takes to satisfy customers from all over New England. Allen Mello Dodge started out as a very small Dodge dealer on Main Street in Nashua, New Hampshire in 1979. The founder and still President is Allen C. Mello. In 1983, they moved their dealership to a much larger facility in the Automotive Village in Nashua. In 1999, Allen Mello Dodge expanded and remodeled their entire facility to accomodate its ever-growing cliental. When more and more potential buyers began to use the Internet to gather information they launched www.allenmello.com. Mr. Allen Mello saw this as an opportunity to provide another way for consumers to save time and to make it easier for them to access Allen Mello's diverse new and used inventory. The new site also provides a wide array of other services. It is a one-click process that provides their customers and potential customers access to their entire dealership online, without visiting the dealership. This new process was designed to save everyone precious time. The tremendous growth via the Internet brought more changes to Allen Mello Dodge. In 2005, they opened a Customer Care Center. This center is staffed by trained professionals that can provide any service or information consumers may need. The Customer Care Center also calls every customer that buys or services his or her vehicle at Allen Mello. This call is to insure that we have provided the highest quality of service possible. Allen Mello Dodge's ability to provide "over the top" service rests solely on their people. Their longtime employees take pride in every phase of customer service. Whether in parts, sales, or service everyone makes the very best effort to meet and most times exceed the customer's expectations. The whatever it takes philosophy empowers each employee to do what is necessary to provide every customer with a refreshing and wonderful automotive experience. Most of the staff have worked at Allen Mello Dodge for well over 18 years. Its very reassuring and comforting every time a customer comes to the dealership and recognizes a familiar, friendly face. All the employees at Allen Mello Dodge take great pride representing the very best product Dodge has ever offered. However, their biggest sense of accomplishment comes from their DaimlerChrysler 5 STAR status that spans over 12 consecutive years. This award is based solely on customer feedback. Today in a highly competitive, crowded industry this award designates Allen Mello Dodge as one of the very best automotive dealers in the United States.