SYMMETRIC SYSTEMS

At Bank-Smart we are committed to providing you with a quality service and aim to deal with your claim as quickly and as efficiently as possible. If for any reason you are not entirely satisfied with any aspect of our service, we want you to let us know as soon as possible. We will make the relevant enquires to put matters right and where applicable we will update our processes to prevent the problem from occurring again. You can download a PDF copy of our complaints procedure by clicking here.