Channel IO
Over 5,000 companies have chosen Channel for their customer services. We've been offering personalized product recommendation via Channel and we've seen some impressive increase in customer lifetime value. We've been talking to customers first using Channel, and the conversion rate is 6x higher compared to customers who don't chat with us while shopping. Customers who chat while shopping show up to 10x greater conversion rates. Some customers even compliment us for excellent customer experience.
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