Cimigo

Cimigo provides consulting services to help companies get the most from their research information and adopt fact-driven marketing, planning and management processes. Our research related services include auditing/optimising research programs, knowledge management, and tracking solutions for issues and actions arising from research. We also design complaints management processes, undertake complaint root cause analysis, manage employee opinion surveys, measure change management, design staff compensation measures, and implement self-managed survey and scorecarding programmes to enhance customer satisfaction. Our business consulting includes developing marketing plans and business models, providing assessment of market opportunities, optimising pricing, and forecasting sales and demand.