Client Savvy

Client Savvy Designs Implements and Measures Client Experience (CX) as well as Employee Experience (EX) Management programs for professional services firms and has been doing so for 15 years. The most important part of their strategy is aligning your firm's top strategic priorities with a customized approach to help you obtain those goals. Client Savvy enables professionals to become client savvy by providing strategies, tools, expert guidance and a safe community to learn about and innovate on the client experience. They deliver client insights that drive loyalty and fuel growth personally, professionally, and corporately. By empowering professional to build positive relationships and solve clients' real problems, they unleash their value potential for the people they serve. Client Savvy created the widely-used Client Feedback Tool and founded the annual Client Experience in Professional Services Conference (CXps).