Cloud Managed Services Group

Cloud Managed Services Group (known as Cloud MSG) provides a next-generation managed service desk for enterprise IT organizations, focused on delighting users and driving organizational productivity. The managed service is first-to-market in combining world-class conversational AI, turn-key support desk management, and strategic proactive support. Cloud MSG is partnered with technology leaders Microsoft, Cisco, Google, ServiceNow, and Aisera. Cloud MSG is headquartered in Richmond, Virginia, and supports a diverse range of global customers spanning from startups to Fortune 500 enterprises.