Commmune

Commmune is a co-creation marketing tool that enables the acquisition and use of user insights around the user community. The company&s;s service "commmune" provides a community environment to improve user engagement for companies that provide services using SaaS and subscription models with the goal of reducing churn rates. By using the service, companies can centrally communicate their information and interact with users. In addition, companies that issue member accounts can also implement single sign-on (SSO) by linking the service with their member database. Set incentives according to conditions, such as giving a certain point when a core user posts useful information to other users, or giving a certain point when a light user shares information It is possible to create an environment in which PDCA can be rotated at a high speed by activating communication between companies and users and analyzing them alone or in conjunction with MA tools and CRM tools.