ContactPoint 360

Founded in 2007, ContactPoint 360 (www.contactpoint360.com) is a Canadian based global customer experience company with contact center locations across North America, South America, Europe, and Asia. The company provides business process outsourcing (BPO), omnichannel customer experience solutions including voice, email, chat, and social media. ContactPoint 360 services major international clients across various business sectors, including energy, finance, retail, telephony, and healthcare. The company also provides full-service CX consulting, an in-house software development department, and CX centric digital marketing services.