Contivio.com
Contivio.com is a global provider of advanced contact centers and integration and automation solutions. Contivio.com's ability to rapidly deliver comprehensive solutions stems from our versatile suite of products - a number of which are patent protected - and has positioned us as respected leader in our fields of expertise. Our flagship Contivio.com Contact Center in the Cloud product has revolutionized the concept of contact center solutions. If you have access to Microsoft™ Internet Explorer and a headset (can also be driven from any VoIP phone), you can be up and running with an enterprise level contact center within minutes…including integration to your back office systems! Contivio.com provides inbound and outbound multi-channel (voice, email, fax, SMS and voice mail) capability with automatic dialer, interactive voice response, real time statistics, configurable reporting, workforce management, voice recording and much more. Our patent protected CloudConnect middleware enables Contivio.com to be integrated with any backend or CRM system (single or multiple) within minutes (Microsoft Dynamics, SugarCRM, RightNow, NetSuite, Leads360, Zoho, Google, Oracle, SAP, SalesForce.com, Siebel, Onyx, Sage SalesLogix, Goldmine or any other …)! Contivio.com's patented CloudConnect technogology takes a unique approach to automation and interfacing. Unlike traditional platforms that depend on API's or web services, CloudConnect learns how you use software applications by simply navigating and clicking. This approach radically simplifies and expedites the entire process of generating screen pops. For example, as your agent accepts an inbound call, the customer account will screen pop automatically, routing your agent to log a new phone call against that account. Contivio.com's CloudConnect also possesses the capability of pushing call recordings, notes and dispositions into the CRM upon call completion. Contivio.com is distributed globally within Amazon Web Services and Equinix data centers, has offices in Irvine, CA (USA), Sydney (Australia) and is associated with eOne Solutions, which has over 22,000 customers globally and maintains OEM agreements with Microsoft Corporation.
About Contivio.com
Founded
2003Estimated Revenue
$10M-$50MEmployees
11-50Category
Sector
Computer Related Services, Not Elsewhere ClassifiedIndustry Group
Computer Programming, Data Processing, and Other Computer Related ServicesIndustry
Computer SoftwareLocation
City
IrvineState
CaliforniaCountry
United StatesTech Stack (74)
Analytics and Tracking
Widgets
Payment
Content Management System
JavaScript Libraries and Functions
jQuery
Fancybox
Google Hosted Libraries
LinkedIn Platform API
Twitter Platform
Facebook SDK
Facebook for Websites
imagesLoaded
Fizzy UI Utils
touchSwipe
es6 promise
core-js
Intersection Observer
crypto browserify
Elliptic
anime.js
Hover Intent
OWL Carousel
SuperFish Menu
Swipe JS
OwlCarousel2
Flickity
Magnific Popup
lazySizes
React