Dezide

Dezide provides the market leading knowledge management system for optimizing technical troubleshooting processes in the wind industry. Users are guided through troubleshooting processes in a structured and optimal way. Dezide's intelligent guides use self-learning technology based on artificial intelligence. Dezide Wind Advisor is used by our clients in the wind industry for: On-site troubleshooting by field service engineers Remote troubleshooting and guidance by surveillance center staff Embedded troubleshooting in wind turbine systems for automated diagnostics, monitoring, prediction and alerts Self-service troubleshooting tools for customer engineers Dezide Wind Advisor finds the most likely root cause and minimizes overall cost and time of repair. Advisor operates well even in situations with missing, uncertain or conflicting input. Dezide is easily integrated with SCADA systems and monitoring systems to include sensor data, error message and other automated data readings in the troubleshooting process.