Ekoccs Contact Center Services

EchoCCS operational and strategic consultancy services such as call center and business process outsourcing services (Call Center Outsourcing, BPO), advanced call center trainings, call center setup, ...cloud call center design, evaluation, strategic planning, transportation and development. offers. EchoCCS, which has one of the largest outsourcing centers in Istanbul, is the company that provides customer services and business process outsourcing services to the most brands in its sector. As of 2017, services are provided to 130 valuable brands. Our human-oriented, innovative, flexible, fast and innovative approaches, which are the most important values that make EchoCCS different, have made us the most preferred outsourcing service center. Echo CC and Vodasoft CCS companies, serving in the same segment in the Call Center Sector, merged under the brand of EchoCCS Contact Center Services. On this occasion, the first major merger of 2017 was realized in the call center sector. With this merger, the business partners served were given the opportunity to focus more on developing value-added solutions. VodasoftCCS was established in 2003 to provide products and services in the field of call centers and customer services, and as of 2017, it has reached the position of serving 80 local and foreign very valuable brands. EchoCC was established in 2011 as a Süzer Group company; It has become a fresh, dynamic and reliable business partner, especially in the retail distribution chain with its modern operations, technical infrastructure, industry-specific software and business processes, offering boutique outsourcing call center solutions in different sectors from retail to logistics, from construction to payment systems. EchoCCS offers a more pleasant socializing and working environment for its staff in an area of 8500 m2 in Istanbul Çekmeköy, which includes a large fitness center, library, game and recreation areas, floor cafes, terrace café and hairdresser.