Engineered Management Solutions

EMS, founded in 1998, is revolutionizing the integration of computer networks and telephone systems. Finally, a true turn-key provider for the SMB market. With over 30 years of IT experience, EMS brings to the table a solution that makes sense. As a Microsoft, Dell and Fonality partner, we leverage the integration of computers, telephones and processes by managing, controlling and monitoring devices from our state of the art network operating center. EMS' IT Automation Framework provides an integrated, proactive and secure, Web-based framework that allows customers to reduce the complexity associated with system management and increases productivity by automating and remotely managing distributed IT infrastructure. The EMS IT framework includes functionality such as Audit and Discovery, Remote Control / Support, Patch Management, Monitoring, Software Deployment, Help Desk, Trouble Ticketing, Policy Enforcement, On-line Backup, Disaster Recovery, Anti-Virus / Anti-Spyware Detection, User State Management, Out-of-Band Management, and an extensible scripting tool for customized management, and more.