Equilibriumme

Equilibrium is committed to provide high quality training to all its customers and that's why we prefer you to book and pay in advance for your training sessions. We recognize that on occasions customers will book onto training sessions and subsequently find that they are unable to attend. In these situations we ask that customers notify us of their need to cancel their booking a minimum of 24 hours in advance. Similarly, EQUILIBRIUM will always aim to run training sessions once customers have booked onto them, however on occasions EQUILIBRIUM will find it necessary to cancel training sessions and when this need arises we are committed to taking positive steps to alert you to the cancellation as soon as possible either by phone and/or email. EQUILIBRIUM reserves the right to modify or cancel any training session if unforeseen circumstances arise but we will do our utmost to avoid doing so.