Eudata srl

Eudata guides companies in the management of their customers by implementing effective contact and management systems, it is able to combine traditional interaction systems, such as contact centers and CRM, with its WCS omnichannel digital solution and the conversational platform of Convy AI, the most used player in Italy for chatBOT, with more than 30 active projects. Eudata has more than 70 employees, an internal Research and Development team focused on Humat to BOT conversation technologies, and collaborates with some Italian universities to develop innovative algorithms and technology solutions. The company is part of Forrester's "New Technology: Conversational AI for Customer Service" research (06/19) and it is mentioned in the "Gartner Conversational Interfaces Market Guide (June 2018/)" www.eudata.com