Fane Valley Stores

We believe that our products are of the highest standard possible for the price we charge, and we try to provide the best possible service to you. If you are not satisfied with your goods for any reason, you should notify Fane Valley either over the telephone or by e-mail within 10 days of receiving the goods. Call our Customer Service Helpline (UK residents: 028 3839 4900, Residents of other countries: +44 (28) 38 394900) for assistance with your return. When sending a return, the parcel is your responsibility until it reaches us. You are also responsible for the postage for the return parcel. We strongly recommend you send it recorded post. If you are returning an item as a result of a mistake by Fane Valley, we will pay for the cost of postage for the return parcel.