FCI

FCI CCM, Inc. is a leading solution provider for banks, financial institutes, insurance, healthcare, telcos and utilities for managing their customer communications. All this is delivered through a Managed Services approach in an onsite or offsite model or through a private cloud infrastructure based on what suits best clients needs. FCI constantly innovates to enhance multi-channel communication to deliver messages seamlessly across multiple media. Our goal is to optimize the effectiveness of every communication sent to a customer and drive business objectives and growth to maximize the bottom line. FCI' history of superior service quality, proven track record and extensive industry knowledge helps our customers meet their business goals, support regulatory compliance, improve the effectiveness of their customer communications and drive business growth. Our Managed Services approach ensures that our customers do not have to worry about buying and managing expensive CCM tools. Instead our solution seamlessly integrates with your existing in-house, legacy and third party applications and workflows to make your customer engagements personalized and meaningful.