FirstMark Insurance Group

At FirstMark Insurance Group we believe that price is critical and we will always strive to deliver the best value to you in all of our product lines. We believe things like integrity, honesty, compassion, promptness, experience, knowledge and dedication are similarly important. As a FirstMark Insurance Group client we promise to provide you one of the best customer experiences you will ever have. We know you have choices when it comes to who you do business with and our belief is that no one can do it better than us. There are 4 fundamentals built into our culture that drive our confidence in being able to deliver on these promises. 1. Expertise - At FirstMark we have over 70 years of experience taking care of the insurance needs of individuals just like you. We create plans that are uniquely designed for you, both for today's needs as well as tomorrow's. 2. Competitive Rates - Always - As an independent insurance broker we have access to many companies. From time to time rates change and this may cause your current company to no longer be competitive. When this happens we have options - we are not tied to one company like so many other agents are. When you join the FirstMark family you can be confident, knowing that we are constantly working to make sure we have the companies we need to keep your coverage placed at competitive prices. 3. Proactive Care - We're engaged. We have systems in place to regularly stay in contact with you after you become a client. This is important not only in the early days but also as we grow our relationship together over the years. Your insurance needs may change and we will be ready to adapt your plan to your new situation. Our annual review of your account is our commitment to keep you safe and confident in our ability to serve you. 4. Claims Support- The vast majority of claims will be processed without a hitch. However, when problems arise we are your advocate, your safe place for consultative discussions, and guidance through the process. We believe this is our chance to prove to you how much we care. Our goal is for your claims experience to exceed your expectations!