FocalScope

FocalScope (focalscope.com) was established in 2005 and has since become synonymous with excellence in the customer support software field. Their global offices currently include the following locations: USA, Denmark, and Singapore. Specializing in software development, FocalScope set out to create a help desk system that could withstand the demands of 21st-century customer service. The company provides a powerful all-in-one web based software for customer support, including email ticketing, live chat, and a phone call center. Today, FocalScope manages the rigors and demands of modern-day customer support and business communications without falter.