Gorgias

Founded in 2015 by Roman Lapeyre and Alex Plugaru, Gorgias is a multi-channel help desk integrated with e-commerce merchants' (BigCommerce, Shopify Plus, and Magento) back-office. It allows merchants to manage all their customer support from a single platform, deliver outstanding customer service experience by centralizing all customer interactions, and connect all business apps and all communication channels to provide support agents a unified 360-degree view of their customers.