Greechat

The 24/7 Live Chat programme from the Greechat team delivered significant ROI in the first month for the business thanks to the fast and seamless integration of their team into our processes and the responsiveness of their agents. We are committed to making this programme and the team a core part of our marketing and sales function and I highly recommend them to any business which relies on their website to drive revenue.. Carla Vieira - Marketing Director @ Regus Over the past 6 months the team has implemented their fully management Live Chat solution for Miele Australia. We have been pleased with the thorough on-boarding and training of their agents and due to the valuable contribution to online sales, we have moved to 24/7 support in recent months. Live Chat has proven to be an invaluable tool to assist in online conversion and we are very happy with the solution offered by the Greechat team. Matthew Jefferies - Head of Digital @ Miele The team's implementation of a 24/7 Live Chat programme has been our most successful digital marketing strategy in the last 12 months. Whilst we can't divulge our results, we can say that there has been significant improvement in our conversion rates so much so that we have doubled our spending on Live Chat for the next 12 months. We find their Live Chat services and reporting very professional enabling greater customer insights as well as ROI reporting to our stakeholders which continues to help us evolve our marketing strategy. Raeleen Hooper - CMO @ Snap The great work the team has done on Amber Technology's website has enabled us to improve conversion rate results, refining the visitor experience and delivering a significantly higher number of qualified leads. With a multi-faceted business covering many different types of customers and products, we have used Live Chat to direct B2C visitors to the correct parts of the site, and captured B2B leads for our sales team to follow up. Karin Cahill - Digital Marketing Manager @ Amber Technology Limited