Groupe Leader

Groupe Leader is the 9th largest recruitment firm in France, the 3rd largest independent player and the largest unlisted group. Built around its flagship brand Intérim, the company operates some 100 recruitment agencies. In 2014, Groupe Leader management was looking to review its accounts receivable management and incorporate risk assessment. With 6,500 clients, two thirds of which are SMEs and micro-businesses, the company is faced with 60% turnover in its customer base. For Groupe Leader, such customers represent a greater risk of late and non-payment, thereby dragging down its revenues. We found out a customer was high-risk when it didn't pay. We had neither the time nor the resources to really get to know all these new customers and measure their financial strength.