HaiSoft

2. HaiSoft is committed to providing a good service and does its best to achieve this, but cannot be held responsible if the service does not reach the quality announced, unless HaiSoft does not take the required steps for this to happen. 3. The access to update the hosting of the website and/or to the dedicated server by the customer is protected by user names and passwords. The Customer agrees to preserve the confidentiality of those details, and it is his own responsibility. 4. It is the customer's responsibility to carry out regular backups of his data, files, scripts and information of all nature included in his website; in case of accidental loss or damage, HaiSoft will not be held responsible. 5. The customer using a dedicated server with root-access enabled, or a shared server with SSH or telnet access, is responsible for the actions performed, executed scripts and in a general way, any operation on the server. If these were the cause of a degradation, a rupture of the service or the necessity of a complete reinstallation of the system, the customer would be the only responsible person and would therefore not engage the responsibility of HaiSoft. In this case, the interruption of the service would not open right to any refund or compensation in favor of the customer. 6. In case of a breach by HaiSoft to its contractual obligations, the customer has three months from this breach, to enforce the responsibility of HaiSoft. 7. The responsibility of HaiSoft can only be used in repair of a real, direct, personal harm and only if the customer prooves that the breach or fault of HaiSoft is the cause of this harm. 8. No legal action will be started by one or the other party after a period of three months from the action or from the revelation of this action. This excludes actions taken by HaiSoft against the Customer if the Customer does not pay all invoices due. Such action is only limited by the rules of English law. 9. In any case, if the responsibility of HaiSoft is engaged, it will be limited to the amount of the invoices for the past 3 months, or its theoretical value.