Harlow

Also note that Harlow is a boutique fashion store with limited quantities of any stock available and therefore we cannot guarantee that we will have your product or size if you return and we may need to make other arrangements, i.e.: another style or a refund. Please note if you contact us after the 14 day period, we can only offer you store credit. What happens if my product is damaged or defected when it arrives? All Harlow styles are put through strict quality checks, however in the unlikely event that your order is damaged or defective in any way, please contact us immediately at [email protected](this must be within 5 days of receiving the garment). Send item to: Harlow Returns Department 420 Victoria St, BRUNSWICK, Vic 3056, Australia We ask that you remember to include a copy of your email, indicating your full name and order number. Cost of the return of the item to Harlow HQ is at your expense. Please ensure that you use a trackable form of postage. Once items are received and after we have inspected the product and established that it is genuinely a faulty garment, we will either exchange or refund (which ever you chose). If you include a copy of your receipt of postage we will also credit you the cost of return shipment. Please note all garments must be returned in their original condition (unworn, tagged & unwashed). Please note the above policy will be strictly adhered to.