HKT Teleservices

PCCW Teleservices is an operating subsidiary of HKT, Hong Kong&s;s premier telecommunications service provider which is majority-owned by PCCW Limited. PCCW Teleservices offers clients world class global contact center and BPO services in all facets of voice and non-voice customer services, technical support, sales, retention, and other business processes. Operating a global network of multi-channel contact centers, PCCW Teleservices provides support in languages covering over half of the world&s;s population. PCCW Teleservices is consistently ranked among the world&s;s leading contact center service providers. With over 10,000 agent positions in Hong Kong, mainland China, the Philippines, the United States, Panama and UK, PCCW Teleservices provides local and multinational companies a wide array of skills to service more than 90 million customer contacts annually.