Information Dynamics International

IDI (Information Dynamics International, Inc.) delivers quality. Our QMA (Quality Management Approach) involves quality assurance and quality controls addressing enterprise-wide assimilation of progressive best business practices. In the accomplishment of our customers' G&O (goals and objectives), our professionals ensure implementation of QMA crosswalks among all frameworks and methodologies we feature. Our QMA is unique. We deploy performance metrics such as a) analytics (e.g., Likert models, qualitative or quantitative analysis, trend analyses, etc.); b) balanced scorecards; c) customer satisfaction remedies (e.g., postcards, questionnaires, web surveys, etc.); etc. And, we realize engaging feedback from customers, when coupled with CPI (continuous process improvement), serves to reinforce successes while it eliminates avoidable stop-gaps. "High achievement always takes place in the framework of high expectation.