ImproveWell

Giving everyone a voice, ImproveWell makes it simple for organisations to capture continuous, real-time insight to improve staff experience and the quality of patient care. The solution is grounded in three principles: those on the frontline are best-placed to improve the systems around them; giving staff a voice and empowering them to find solutions to the challenges they face is fundamental to engagement and positive experience; and a happier workforce leads to better patient outcomes. Developed in partnership with healthcare organisations, ImproveWell's feedback systems provide a platform for people to drive change, together. 24/7 everyone can: suggest ideas for improvement; share how their workday is going; and complete tailored pulse surveys. Insights from wider stakeholder groups can also be tapped via customisable online portals. An intelligent data dashboard helps group and organisational leads to capture real-time data, track workforce sentiment, prioritise quality improvement efforts, measure change and publish reports to complete the feedback loop. But ImproveWell is not just a technology solution: a dedicated Customer Success team provides consultative onboarding and ongoing advice. Furthermore, customers can join a community of healthcare improvers offering opportunities for collaboration and sharing best practice. Simply put, the ImproveWell solution helps create the right environment for wellbeing at work and continuous improvement.