Interactive Northwest

Interactive Northwest, Inc. (INI) develops innovative interactive voice response (IVR), computer telephony integration (CTI), and self-service applications for high-volume call centers in markets such as government, healthcare, finance, utilities, and service industries. A strong commitment to platform expertise, seamless systems integration, and project management excellence uniquely positions INI to provide value to its customers. As a long-standing partner in the Avaya DevConnect program and developer of contact center speech applications, INI has a deep history in deploying applications on Avaya platformsmaking it a reliable partner capable of delivering results that promote the success and profitability of its customers.