Intoollect

Intoollect provided analytics for bill accuracy that were invaluable during our Oracle Customer Care and Billing implementation. With their software, we were able to pinpoint issues allowing our project team to isolate issues in configuration during each of our dress rehearsals. We were able to increase our total confidence level because we were able to run broad-based reviews of 100% of the bills generated in our legacy vs the new CC&B system. Our analysts were then able to review almost all bills that were out of compliance. This was a large part of the reason why we were virtually error free during our conversion.