KIVA Group

KIVA Group provides CEM/CRM solutions that give banks and credit unions multi-channel oversight and the ability to create a great customer/member experience with every interaction. The company's call center, unified sales and service and unified delivery channel solutions, backed by its integration services ecosystem, bridge the communication gaps between all the disparate systems that support member interactions. With KIVA's CUFX standard Web services architecture and pre-built integration to leading core processors and other third-party systems, institutions can quickly achieve and maintain a fully integrated infrastructure. Banks and credit unions gain unprecedented agility to adapt business processes to meet evolving member and market demands-without the need for software programming.