Kommunicate
The way customer conversations and support is done has been broken, redundant, and time and cost inefficient. And Kommunicate aims to correct it. Kommunicate is a modern customer communication softwar...e for real-time, proactive and personalised support for growing businesses. Kommunicate is a one-stop solution for all your customer support problems. Kommunicate aims to empower your business to build long-lasting customer relationships that drive growth. With Kommunicate, you can manage customer conversations, website chat, support agents, team conversations, customer delight aspects all at the same place. Kommunicate comes with a bunch of features that ensures a delightful experience for your customers and helps you convert website visitors into active users: Real-time support: Make it easier for your visitors and users to reach you with an instant website and in-app support. Message Shortcuts: Quickly respond to generic user queries using message shortcuts. Easily create and manage templated messages from your dashboard. Welcome Messages: Create custom and conditional welcome messages based on whether your customer support agents are online or offline. Bot Integration: Automate and speed up your customer service by integrating AI-powered chatbots. Provide a real-time solution, reduce response rate and delight customers. Conversations: Manage all your customer queries from a centralized dashboard. Easily manage and assign agents to cater user conversations. Dashboard: A powerful dashboard to see, analyze and act upon your customer conversation data. Helps you analyze the performance of support agents as well. Team: Manage team roles, group conversation and internal team conversations at the same place for quick and efficient support. Dynamic FAQs: Curate a customer-driven knowledge base that is based on the frequency and popularity of questions asked and keywords searched.
About Kommunicate
Founded
2017Estimated Revenue
$1M-$10MEmployees
11-50Funding / Mkt. Cap
$143KCategory
Sector
Information TechnologyIndustry Group
Software & ServicesIndustry
SoftwareSIC Code
73NAICs Code
54Location
City
Palo AltoState
CaliforniaCountry
United StatesTech Stack (118)
JavaScript Libraries and Functions
Verified CDN
Programming Languages And Frameworks
Devops And Development
Collaboration
Customer Management
Communications
Platform And Storage
Finance And Accounting
IT Management
E-commerce
Computer Networks
Productivity And Operations
Testing And QA
Analytics and Tracking
Active Campaign
Visual Website Optimizer
FullStory
Mixpanel
Poptin
Heap
ProfitWell
Segment
Smartlook
Google Optimize 360
Google Conversion Tracking
Facebook Pixel
Global Site Tag
Google Analytics
Facebook Signal
Bing Universal Event Tracking
Capterra
LinkedIn Insights
Microsoft Clarity
Twitter Website Universal Tag
Twitter Conversion Tracking
Reddit Conversion Tracking
Google Conversion Linker