Level 4

Established in Brazil 12 years ago, we are a company specialized in enterprise application implementation. The quality of services and products is our only sales and marketing strategy, we don't advertise, we deliver, and as our level of quality generates new business, awe develop new customers. Our main focus so far has been Oracle Applications On Premise and hosted (Siebel, EBS, PeopleSoft, JDE, SOA, BI, ATG) and Cloud Solutions (Sales, CPQ, Service, Responsys, Social) implementation and customization projects. In the United States, we are adding custom applications to our portfolio. We have the expertise and resources to deliver full blown projects or specific phases, such as requirements gathering, functional design, technical design, data migration, integration, build and testing. Our methodology, based on PMI best practices, leads us through the following steps: Proof of concept: Based on business requirements, we can prototype the solution to give business owners and stakeholders a better idea on how the solution will turn out to be. This usually provides the confidence needed to embrace the project and move forward; Functional design specification: Process analysis and business requirements definition; Functional specification documentation as deliverable; Obtain sign-offs from Technical and Business stakeholders. Technical design specification: Our System Architects analyze the requirements to identify the optimal solution; Technical specification documentation is provided as deliverable; Sign-offs from Technical and Business stakeholders are obtained as a milestone. Build and Unit tests: Leveraging our delivery resources in Brazil, we can count on a variety of professional skills and scale to your resource requirements Peer review concept is used to guarantee quality of our deliverables; Define Test Scripts, UAT Scrips, User guide and Operational Manual: Based on the Functional Specification, our QA Engineering team builds scripts used for System Unit Testing, Integration Testing and User Acceptance Testing; When applications are ready for UAT, QA team delivers the User guide and Operational Manual; System tests: QA team validates the solution following the defined test scenarios; The development team supports the QA team on Bug fixes and/or enhancements and adjustment requests; Go Live: Functional and technical teams work together with the customer's IT team to elaborate the Deployment Plan; Functional and Technical teams fully support the go live; Post Go Live: Functional and Technical teams provide post-implementation care period, delivering adjustments as needed; Based on your requirements, we can deliver your entire project or any of these phases independently. We have a track record of satisfied customers that can be provided as reference on request. The quality of our services will show you everything you need to know to choose Level 4 as your partner. Mission