Medmark

We actively market and service a range of Private Medical Insurance solutions to individuals and organisations, providing them with the highest class of international and local medical coverage. MEDMARK Health & Life is the home of horizon PMI, the first fully-fledged local Private Medical Insurance plan designed specially for families and organisations in Egypt. horizon PMI is offered in collaboration with Delta Insurance Co. International medical assistance products which focus on medical evacuation and repatriation are also promoted and serviced through an experienced in-house team of medical doctors in collaboration with highly specialized international aero-medical teams, offering added peace of mind for our customers. Over the past two decades our primary focus and competitive advantage was always the quality of our Customer Service. Market research conducted by ACNielsen Egypt for MEDMARK Health & Life in 2005 proves that we are outperforming the market in terms of customer satisfaction. The results revealed that both our corporate and family medical scheme members had the highest level of customer satisfaction in the market, when compared with other health cover subscribers. With a customer retention level that has never fallen below 95% in the last 15 years, MEDMARK Health & Life has reached an undisputed leadership position in the international health cover market, and we hope to continue to offer our customers the quality of service they have come to expect from us.