Miralix A/S

at miralix we offer intelligent customer contact management through our self-developed contact center and switchboard solution. the solution is ideal for companies, which want to ensure that calls from customers are handled as quickly and efficiently as possible – no matter if the calls are received in the reception, in a customer service department or another part of the company. the solution can be set up so customers are automatically routed to the employee most qualified to help. you can play pre-recorded messages to your customers before they talk to an employee – e.g. offers, holiday opening hours, etc. you can also give the customers the opportunity of getting a callback or leaving a voicemail if there is a queue on the line when they call your company. with a miralix contact center and switchboard solution, your employees can receive calls and contribute to your company’s customer service, regardless of where they work from. thereby they can also help your customers when t