CSPN

CSPN is a boutique customer and employee experience consultancy that also helps to curate a network of over 15,000 customer professionals across Canada. Over the past 20-years, CSPN has helped over 1,000+ clients to design, develop, and deliver high-impact training with the goal of making remarkable differences in the lives of employees and customers. CSPN leverages human-centered design principles and best practices in adult learning to drive high engagement and content retention. CSPN help organizations answer two strategic questions: 1) How do we create happier customers? 2) How do we create happier employees?