NorthLink Ferries

Serco is an international service company, which combines commercial know-how with a deep public service ethos. Around the world, we improve essential services by managing people, processes, technology and assets more effectively. We advise policy makers, design innovative solutions, integrate systems and - most of all - deliver to the public. Serco supports governments, agencies and companies who seek a trusted partner with a solid track record of providing assured service excellence. Our people offer operational, management and consulting expertise in the aviation, BPO, defence, education, environmental services, facilities management, health, home affairs, information and communications technology, knowledge services, local government, science and nuclear, transport, welfare to work and the commercial sectors. Serco has a strong and growing presence in Scotland, working on behalf of the Scottish Government, local authorities and the UK Government. In Scotland our contracts include Scatsta Airport; the ACCESS joint venture with Glasgow City Council providing IT and property services; management of a fleet of support vessels for the Royal Navy; CCTV and roadside emergency phones for Transport Scotland; the operation of HMP Kilmarnock and offender tagging for the Scottish Prison Service; and facilities management for NHS Scotland at the Forth Valley Royal Hospital in Stirlingshire and Wishaw General Hospital in North Lanarkshire. Serco also has customer contact and service centres in Fort William, Brora and Glasgow.