NovIdea

Novidea is a global provider of a leading data-driven insurance platform that enables brokers, agents, and MGAs to manage the customer journey, end-to-end, and drive growth across the entire distribution lifecycle. The Novidea platform, built to leverage the power of Salesforce's Big Technology, provides a complete ecosystem that covers every aspect of an insurance business, including a 360-degree view of all management information, an integrated front- and back-office, and automated workflows that streamline every phase of the customer journey. Using cloud-based technology, brokers, and MGAs have instant access to all customer data, with actionable intelligence, from any device, anywhere. This enables them to make better-informed decisions and deliver greater customer value as true risk consultants through products and services tailored to individual needs. Novidea supports more than 90+ customers, including agents, brokers, MGAs, and the London market, managing more than 20 million policies across 17 countries, worldwide.