NUBITEL PTE. LTD. NUBITEL PTE. LTD.

Simplified software deployment that can increase cost efficiency and business agility. A complete Omnichannel Customer Engagement platform that can set up and manage multichannel campaigns (voice, video, email, web chat, social media) from a single interface. With a WebRTC-enabled browser, your remote agents are always ready to fulfill your customers&s; needs. Nubitel is the Next Generation Internet Protocol (IP) based Multimedia Customer Service Solution that offers full contact management across voice, video, instant messaging and e-mail. Its standards-based IP architecture addresses your business needs for a more flexible environment and allows the deployment of new business models in the contact center. Your business definitely requires you to stay relevant and competitive to your staff and customers as their expectations change from time to time. A cloud call center solution that creates truly connected experience is a must-have solution to attract and retain the best talent and win your loyal customers. Nubitel is a more scalable and more cost-effective pay-per-use cloud contact center software for your business without being restricted to contracts for one or two years. Nubitel has the full package that includes forecasting, scheduling, employee training, reporting for the daily operations of a call center. Cloud call center solutions enable your employees to have access to this Nubitels Omnichannel Customer Engagement Platform from anywhere, eliminating the need for a physical office and create a virtual call center. This is a solution that supports your customer service agents who are dispersed geographically across different regions to provide the best customer service interactions. At the same time, your customers get to have prompt reply from your agent that solves their problem. With Nubitels customer service solutions, you will see how well your business engage with customers and how satisfied they are with the online customer service experience that your business provides. Nubitels Call Center ...