City of Ocoee

We also provide training to City staff and elected officials on the use of the technology provided by Information Systems. These sessions help staff better utilize the equipment and software provided to them so they can provide faster and better service to the public. Our performance measures include: Resolve 80% of service requests not requiring outside support within 3 business days. Provide City staff at least twelve training sessions a year. Redesign and expand the amount of information on the City's web site.