Octon

Octon Inc. is a leading provider of customer service and contact center software and services. Octon has been delivering world-class advanced contact center solutions for prominent companies of Asia Pacific in the finance, transportation, telecommunication, utility and government sectors for over a decade. Currently, Octon is delivering next generation of contact centers solutions, NGN Multimedia Contact Center solution suite (MMCC), for IP based Next Generation Network with multimedia, multi-channel blended capability. Not only traditional voice calls, but also broadband and 3G Video, Internet instant messages, email, SMS, live web collaboration contacts can be seamlessly served via Octon's MMCC platforms.