OpenMethods

OpenMethods' leading RPA and Omni platforms consists of PopFlow Studio and Harmony, which deeply integrate telephony, email, and chat systems from leading communication technology leaders with Oracle CRM to create a unified desktop, universal composite queue and streamlined interactions. By personalizing and simplifying customer experiences, OpenMethods' plug and play platforms have saved some of the most complex contact centers 45+ seconds in average handling times, years of custom development, and millions of dollars, while also significantly driving up customer satisfaction.