PatientsVoices PatientsVoices

As payment models change and patients become active health care consumers, hospitals must attract and retain patients to remain financially viable. Supported by awards from the National Science Founda...tion and Google, PatientsVoices converts feedback already collected by hospitals into the data analytics and metrics that hospitals need to deliver consumer-centric care. Do patient satisfaction ratings at your hospital fluctuate and you’re not sure why? Are consumers in your area actively choosing to go elsewhere for care? Are you interested in reducing readmissions but don’t know where to start? Do you want to improve treatment adherence among chronically ill patients? Your patients know how and they are ready to talk. PatientsVoices unique approach delivers specific, actionable feedback on what matters most to your patients. Technology identifies improvement priorities from your patient’s perspective so clinical teams know where to start and what to fix. When you ask patients what matters, their feedback eliminates guess work and leads to action that quickly improves their experiences. The result? A loyal, profitable patient community. Specialties: Improving Patient Satisfaction and Financial Results | Building Loyal, Profitable Patient Communities | Strategic Planning | Performance Improvement | Change Management | New Business Development