Patron Point

Patron Point is the leading marketing automation platform driving patron engagement in public libraries around the world. It is the first of its kind patron engagement platform built specifically for public libraries harnessing data from a wide range of library systems including the ILS, eBook platforms, event/PC/room booking systems, databases, and website to build a unified view of the patron's engagement with the library. With Patron Point, libraries more fully engage their patron audience across multiple channels including email, website forms and pop-ups, web widgets, and social media tracking. Libraries can benefit immediately from a foundation of Proven Programs™ or create their own workflows that are customized to their unique user communities and needs.