Roojoom

Roojoom's Personal Journey Orchestration platform uses AI to reinvent how brands engage with each individual customer. The platform optimizes customer service and customer engagement KPIs including issue resolution rates and average handling times, as well as, customer loyalty, value and satisfaction. Personal AI engines, invoked for each customer, drive individual journeys continuously across channels until the journey target is reached, guiding both digital and agent-assisted channels, with a unique auto-generated UX. Focus on WHAT you want to achieve, let Roojoom's AI carry out the HOW.